Property Services

The Property Services Department is responsible for maintaining the lakes, general common area maintenance, and sanitation. The Department is made up of 15 full-time employees under the Direction of Kyle Ray, who also manages all major landscape and irrigation contracts.

Kyle Ray, Director of Property Services               850-424-5922            kray@soaowners.com

Bobby Cordle, Asst. Director                                  850-424-5956            bcordle@soaowners.com

Jon Whitworth, Project Coordinator                   850-424-5953             jwhitworth@soaowners.com 

Lake Maintenance
The Lake Maintenance Department is responsible for the clean-up and the health and welfare of the 80+ lakes throughout the property. The Lake Harvester equipment is used to assist in the maintenance of the weed and algae growth in the lakes as well as chemical treatments that comply with DEP regulations. In an effort to become environmentally friendly, many organic chemicals are now used.  Most of the irrigation water used throughout the community comes from the lakes so it is important they are preserved and remain healthy

If you have any questions regarding lake maintenance, please contact Bobby Cordle at bcordle@soaowners.com or Kyle Ray at  kray@soaowners.com or (850) 424-5922.

General Maintenance
This Department is responsible for the maintenance of  storm drainage, minor roadway repairs, beach clean-up, and pool maintenance for the two SOA pools (one is being reconstructed 11/27/23 with a scheduled construction period of 8 months).

Sanitation
The sanitation department (trash pick-up) is made up of 6 full-time employees that provide trash pick up 7 days a week, 365 days of the year. In order to operate a high standard of service, we ask that the following guidelines be adhered to:

• All trash should be securely bagged and by the curb between 6 a.m. and 10:00 a.m.
• To prevent animals from getting into your trash bags and creating a mess, we ask that no trash be put out until 6:00 a.m.
• We accept household trash only. We cannot pick up large appliances, large furniture, landscape debris, or construction garbage. Owners may take these items to the open top dumpster or landscape debris area located on Admin Drive. 
• Hazardous and flammable materials such as: paints, acids, gasoline, automotive batteries, etc. cannot be picked up.
• For the protection of our employees, all hypodermic needles shall be placed in a puncture proof container, with the contents clearly marked on the outside of the container. A two-liter plastic soda bottle or a container approved by the American Medical Assoc. is acceptable.
• Any items that could injure our employees such as broken glass, pointed metal objects, etc. should be secured and then placed in a plastic or heavy duty cardboard box with the contents clearly marked on the outside.
• For owners that have their property on the rental program, we ask that these rules be displayed for renters. Click here for a printable version of these rules. 
• If you have a special trash need that we cannot provide, please call our offices at 424-5922, and we can possibly provide the name of a contractor that may be able to assist you.

Frequently Asked Questions

Property Services