Current and new owners that need assistance establishing upgraded services (above basic cable) or change existing services:
Call the dedicated sales representative at 850-407-1418 (Updated 4/2022)
Technical Support for existing services and billing questions
Call 1-855-512-8876, available 24/7 and will review account and/or troubleshoot a service issue as well as schedule a technician, if needed. Technician should be scheduled within 48 hours. (The previous local phone number will now be routed to the 855 call center.)
GENERAL INFORMATION ABOUT COX COMMUNICATIONS IN THE COMMUNITY
Cox Communications provides basic cable television to the residents of Sandestin at a reduced rate per quarter. These monies are paid to the SOA with your quarterly assessment, if you have a home or condo. For details on the rate, please email soa@soaowners.com Lot owners do not incur this fee.
Premium channels, high speed internet, and telephone service is also available by calling the SOA Cox Communications Representative at one of the Sales Support numbers listed above. It is important that you speak with the a Cox Representative at one of these contact numbers regarding any type of upgrade as they are familiar with the SOA’s account and will ensure that the billing for your additional services is handled correctly. Sandestin Owners will receive a discount off of upgraded services, except telephone. Cox Communications will bill you directly for any additional services you order. When calling, you will not need the account number, just your Sandestin address. If the teleprompt requests your account number, please press zero (0) and you will be put into the queue for a representative.